PRIVACY POLICY

 

Effective Date: [1 July 2026]

AstroVastuNaksh (“AstroVastuNaksh”, “we”, “our”, or “us”), a proprietorship operated by Navin Kumar Sharma, respects the privacy of users and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how we collect, use, process, store, disclose, retain, protect, and otherwise handle information obtained through AstroVastuNaksh, including our website, consultations, reports, assessments, certifications, calculators, products, communications, and related services.

By accessing or using AstroVastuNaksh, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, storage, and use of information in accordance with this Policy.

  1. SCOPE OF THIS POLICY

This Privacy Policy applies to:

  • Website visitors
  • Registered users
  • Consultation clients
  • Product purchasers
  • Certification participants
  • Assessment participants
  • Course participants
  • Calculator users
  • Newsletter subscribers
  • Marketing recipients
  • Prospective customers
  • Existing customers

This Policy applies to information collected through:

  • Website forms
  • Contact forms
  • Consultation forms
  • Assessment forms
  • Registration forms
  • Checkout pages
  • Email communications
  • WhatsApp communications
  • Telephone communications
  • Social media interactions
  • Surveys
  • Feedback submissions
  • Other communication channels operated by AstroVastuNaksh
  1. INFORMATION WE COLLECT

The categories of information we may collect include the following.

2.1 Identity Information

  • Full name
  • Username
  • Account name
  • Display name
  • Profile information

2.2 Contact Information

  • Email address
  • Mobile number
  • Telephone number
  • Postal address
  • City
  • State
  • Country

2.3 Astrology and Numerology Information

Where voluntarily provided by users:

  • Date of birth
  • Time of birth
  • Place of birth
  • Gender
  • Marital status
  • Spouse name
  • Spouse date of birth
  • Spouse birth time
  • Spouse birth place
  • Other information relevant to astrological, numerological, Lo Shu, or related advisory services

2.4 Property Information

Where voluntarily provided:

  • Floor plans
  • Layout drawings
  • Site plans
  • Building plans
  • Property photographs
  • Property videos
  • Property measurements
  • Property descriptions
  • Vastu-related property information

2.5 Consultation Information

  • Questions submitted
  • Consultation objectives
  • Consultation notes
  • Recommendations
  • Follow-up information
  • Implementation evidence
  • Progress updates
  • Client feedback

2.6 Account Information

  • Login credentials
  • Registration details
  • Account preferences
  • Account settings

2.7 Transaction Information

  • Purchase history
  • Payment status
  • Order information
  • Billing information
  • Refund requests
  • Service subscriptions
  • Invoice information

AstroVastuNaksh does not intentionally store complete payment card details.

Payment transactions may be processed through third-party payment providers.

2.8 Technical Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referral source
  • Website usage information
  • Session information
  • Device identifiers
  • Diagnostic information

2.9 Marketing Information

  • Communication preferences
  • Campaign interactions
  • Advertisement interactions
  • Lead source information
  • Marketing consent records
  1. INFORMATION COLLECTED AUTOMATICALLY

When users visit the website, certain information may be collected automatically through:

  • Cookies
  • Analytics tools
  • Tracking technologies
  • Pixels
  • Log files
  • Website monitoring systems

Such information may include:

  • IP address
  • Browser information
  • Device information
  • Pages visited
  • Time spent on pages
  • Website navigation patterns
  • Advertising interactions
  • Referral information

Additional details regarding cookies and tracking technologies are provided in our Cookie Policy.

  1. HOW WE COLLECT INFORMATION

Information may be collected when users:

  • Visit the website
  • Create an account
  • Book a consultation
  • Purchase a product
  • Submit a form
  • Complete an assessment
  • Take a certification examination
  • Upload documents
  • Submit floor plans
  • Send photographs
  • Send videos
  • Contact customer support
  • Subscribe to communications
  • Participate in surveys
  • Engage with advertisements
  • Interact through social media
  • Communicate through WhatsApp, email, telephone, or other channels
  1. CONSENT

By voluntarily providing information to AstroVastuNaksh, users consent to the collection, storage, processing, use, disclosure, retention, and management of such information for the purposes described in this Privacy Policy.

Users may withdraw consent where permitted by applicable law.

Withdrawal of consent may affect the availability of certain services, consultations, reports, assessments, products, or website functionality.

  1. PURPOSES OF PROCESSING INFORMATION

We may process information for one or more of the following purposes.

6.1 Service Delivery

To:

  • Provide consultations
  • Generate reports
  • Deliver assessments
  • Issue certificates
  • Process orders
  • Deliver products
  • Provide customer support
  • Manage accounts

6.2 Astrology, Numerology and Vastu Services

To:

  • Perform astrological analysis
  • Generate horoscope reports
  • Generate numerology assessments
  • Conduct Lo Shu analysis
  • Evaluate floor plans
  • Evaluate property layouts
  • Deliver Vastu recommendations
  • Generate system-generated reports
  • Generate AI-assisted outputs

6.3 Customer Communication

To:

  • Respond to enquiries
  • Provide support
  • Send service updates
  • Send consultation updates
  • Send order updates
  • Send account notifications

6.4 Marketing and Business Development

Subject to applicable laws and user preferences, information may be used to:

  • Send promotional messages
  • Send newsletters
  • Send educational content
  • Send offers
  • Send discounts
  • Send updates
  • Send event invitations
  • Send consultation reminders
  • Send WhatsApp communications
  • Send SMS communications
  • Send email communications
  • Conduct remarketing campaigns
  • Conduct audience targeting
  • Conduct customer segmentation
  • Conduct customer relationship management activities

6.5 Analytics and Improvement

To:

  • Improve website functionality
  • Improve services
  • Improve reports
  • Improve assessments
  • Improve user experience
  • Improve marketing effectiveness
  • Improve operational efficiency

6.6 Legal and Security Purposes

To:

  • Detect fraud
  • Prevent abuse
  • Enforce agreements
  • Protect legal rights
  • Comply with legal obligations
  • Resolve disputes
  • Maintain security
  1. AI-GENERATED AND AUTOMATED PROCESSING

Certain reports, assessments, recommendations, calculators, compatibility analyses, scoring systems, forecasts, evaluations, and outputs may be generated wholly or partially through:

  • Artificial intelligence systems
  • Automated software systems
  • Algorithms
  • Rule-based systems
  • Computational models
  • User-provided inputs
  • Hybrid methodologies

Information supplied by users may be processed through such systems to generate outputs and recommendations.

Unless expressly stated otherwise, users should not assume that every output has been individually reviewed by a human consultant.

  1. USER REPRESENTATIONS

Users represent and warrant that:

  • Information supplied is accurate.
  • Information supplied is lawful.
  • They are authorized to provide submitted information.
  • They possess authority to share uploaded documents, photographs, videos, floor plans, layouts, and related materials.

Users remain responsible for the accuracy of information they provide.

  1. DISCLOSURE AND SHARING OF INFORMATION

AstroVastuNaksh does not sell personal information to third parties as an independent business activity.

However, information may be shared where reasonably necessary for operating the website, delivering services, conducting business activities, complying with legal obligations, protecting rights, or improving user experience.

Information may be disclosed to the following categories of recipients.

9.1 Service Providers

Information may be shared with service providers assisting AstroVastuNaksh in operating the business, including:

  • Website hosting providers
  • Cloud storage providers
  • Email service providers
  • Customer relationship management providers
  • Analytics providers
  • Advertising providers
  • Customer support providers
  • Automation platforms
  • Technology vendors
  • Security service providers

Such providers shall receive information only to the extent reasonably necessary for performing their services.

9.2 Payment Providers

Payments may be processed through third-party payment providers, including:

  • Razorpay
  • UPI service providers
  • Banking partners
  • Future payment processors introduced by AstroVastuNaksh

Payment providers operate under their own privacy policies and terms.

AstroVastuNaksh does not intentionally collect or store complete payment card information.

9.3 Professional Advisors

Information may be disclosed where reasonably necessary to:

  • Lawyers
  • Accountants
  • Auditors
  • Tax consultants
  • Compliance professionals
  • Insurance providers

for legitimate business, legal, accounting, tax, compliance, or dispute-resolution purposes.

9.4 Government and Legal Authorities

Information may be disclosed where required:

  • By law
  • By court order
  • By regulatory authority
  • By law enforcement agency
  • To protect legal rights
  • To investigate fraud
  • To respond to legal claims
  • To comply with statutory obligations

9.5 Business Transfers

In the event of:

  • Sale of business assets
  • Merger
  • Acquisition
  • Reorganization
  • Restructuring
  • Succession
  • Transfer of ownership

information may be transferred as part of the relevant transaction, subject to applicable legal requirements.

  1. ANALYTICS, ADVERTISING AND TRACKING TECHNOLOGIES

AstroVastuNaksh may use analytics, advertising, tracking, and performance measurement technologies to understand website usage and improve business operations.

Such technologies may include:

  • Website analytics tools
  • Advertising pixels
  • Conversion tracking tools
  • Audience measurement tools
  • Marketing attribution systems
  • Behavioral analytics tools

These tools may collect technical and usage information as described in this Privacy Policy and the Cookie Policy.

10.1 Google Analytics

AstroVastuNaksh may use analytics technologies provided by Google Analytics to understand:

  • Website traffic
  • User behavior
  • Device information
  • Geographic trends
  • Marketing performance
  • Content effectiveness

Information collected through analytics tools may be aggregated, anonymized, or processed in accordance with applicable policies and legal requirements.

10.2 Google Advertising Services

AstroVastuNaksh may use advertising services provided by Google Ads for:

  • Audience targeting
  • Conversion tracking
  • Remarketing
  • Campaign measurement
  • Advertising optimization

Users may see advertisements based on prior interactions with the website.

10.3 Meta Advertising Services

AstroVastuNaksh may use advertising and analytics technologies offered by Meta Platforms, including:

  • Meta Pixel
  • Conversion tracking
  • Audience creation
  • Retargeting
  • Advertising measurement

Users may receive advertisements based on interactions with AstroVastuNaksh’s website, content, advertisements, or related digital properties.

  1. MARKETING COMMUNICATIONS

Subject to applicable law and user preferences, AstroVastuNaksh may communicate with users through:

  • Email
  • SMS
  • WhatsApp
  • Telephone calls
  • Push notifications
  • Social media messaging
  • Other communication channels

Communications may include:

  • Educational content
  • Newsletters
  • Service announcements
  • Promotional offers
  • Discounts
  • Product launches
  • Consultation reminders
  • Follow-up communications
  • Marketing campaigns
  • Customer engagement activities

Users may opt out of promotional communications at any time through available unsubscribe mechanisms or by contacting AstroVastuNaksh.

Certain transactional or service-related communications may continue where necessary to deliver services, comply with legal obligations, or administer user accounts.

  1. WHATSAPP COMMUNICATIONS

Where users voluntarily provide a mobile number and consent to communication, AstroVastuNaksh may send:

  • Consultation reminders
  • Appointment confirmations
  • Follow-up requests
  • Educational information
  • Promotional messages
  • Service updates
  • Customer support communications

Users may request discontinuation of promotional WhatsApp communications at any time.

  1. SMS COMMUNICATIONS

Users may receive SMS communications relating to:

  • Account verification
  • Booking confirmations
  • Service updates
  • Consultation reminders
  • Promotions
  • Marketing communications
  • Customer support matters

Users may opt out of promotional SMS communications where legally permissible.

  1. EMAIL COMMUNICATIONS

AstroVastuNaksh may use email communications to provide:

  • Service updates
  • Consultation reports
  • Account notifications
  • Certificates
  • Assessments
  • Product information
  • Educational content
  • Marketing materials

Users may unsubscribe from promotional emails using available mechanisms.

Certain operational emails may continue where reasonably necessary.

  1. DATA SECURITY

AstroVastuNaksh implements commercially reasonable administrative, technical, and organizational measures intended to protect information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Unauthorized alteration
  • Unauthorized destruction
  • Misuse
  • Loss

Security measures may include:

  • Password protection
  • Access controls
  • Hosting security measures
  • Software updates
  • Monitoring systems
  • Security plugins
  • Administrative safeguards

Despite reasonable safeguards, no website, server, storage platform, software application, communication channel, or internet transmission can be guaranteed to be completely secure.

Users acknowledge that information is transmitted at their own risk.

  1. DATA RETENTION

AstroVastuNaksh retains information only for as long as reasonably necessary for legitimate business, operational, contractual, legal, regulatory, security, customer-support, dispute-resolution, or recordkeeping purposes.

Retention periods may vary depending upon the nature of the information.

16.1 Property Documents

Floor plans, layouts, photographs, videos, property measurements, site information, and related Property Documents are generally retained for a limited period.

Such information may typically be retained for a period ranging between ninety (90) days and three hundred sixty-five (365) days following completion of the relevant consultation, unless:

  • Longer retention is required for ongoing support;
  • A dispute is pending;
  • Legal obligations require retention;
  • The user authorizes longer retention;
  • Security or fraud-prevention purposes require retention.

After expiry of the applicable retention period, information may be deleted, anonymized, archived, or otherwise processed.

16.2 Consultation Records

Consultation-related records may be retained for a longer period to:

  • Verify services rendered
  • Address disputes
  • Process guarantee claims
  • Maintain business records
  • Comply with legal obligations

16.3 Account Information

Account information may be retained while the account remains active and for a reasonable period thereafter.

16.4 Financial and Transaction Records

Billing, accounting, taxation, payment, and transaction records may be retained for periods required under applicable law or reasonable business practice.

  1. USER RIGHTS

Subject to applicable laws and legitimate business requirements, users may request:

  • Access to their personal information
  • Correction of inaccurate information
  • Updating of information
  • Withdrawal of consent
  • Deletion of information
  • Restriction of certain processing activities

Requests may be submitted through the support contact details provided by AstroVastuNaksh.

Certain requests may be declined where:

  • Legal obligations require retention;
  • Contractual obligations require retention;
  • Fraud-prevention purposes require retention;
  • Security requirements justify retention;
  • Dispute-resolution purposes justify retention.
  1. WITHDRAWAL OF CONSENT

Where consent forms the basis of processing, users may withdraw consent by contacting AstroVastuNaksh.

Withdrawal of consent shall not affect:

  • Processing already completed;
  • Previously lawful processing activities;
  • Contractual obligations;
  • Legal obligations;
  • Record-retention obligations.

Withdrawal of consent may affect the availability of services and website functionality.

  1. CHILDREN AND MINORS

Educational portions of the website may be accessed by users of different age groups.

Users below eighteen (18) years of age are expected to obtain parental or guardian permission before providing personal information or using restricted services.

Certain services, premium features, paid assessments, certifications, consultations, reports, memberships, subscriptions, and products may be restricted to adults.

AstroVastuNaksh does not knowingly collect information from minors in violation of applicable law.

  1. INTERNATIONAL ACCESS

AstroVastuNaksh is primarily intended for users located in India.

Users who access the website from outside India do so voluntarily.

Information submitted through the website may be processed, stored, accessed, or managed in India.

By using the website, such users acknowledge and consent to such processing.

  1. THIRD-PARTY WEBSITES

The website may contain links to third-party websites, products, services, advertisements, affiliate programs, or resources.

AstroVastuNaksh is not responsible for:

  • Third-party privacy practices
  • Third-party content
  • Third-party security practices
  • Third-party terms
  • Third-party products or services

Users should review the applicable policies of third parties before interacting with them.

  1. RIGHTS UNDER APPLICABLE DATA PROTECTION LAWS

AstroVastuNaksh intends to process personal information in a manner consistent with applicable data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), to the extent applicable.

Subject to applicable law, users may have certain rights regarding their personal information, including:

  • The right to request access to personal information held by AstroVastuNaksh.
  • The right to request correction, completion, or updating of inaccurate or incomplete information.
  • The right to request deletion of personal information, subject to legal, contractual, security, accounting, taxation, fraud-prevention, dispute-resolution, and record-retention requirements.
  • The right to withdraw consent for processing where consent forms the basis of processing.
  • The right to seek redressal of grievances relating to personal information.
  • Such additional rights as may be available under applicable law from time to time.

Requests may be submitted through the contact details provided in this Privacy Policy.

AstroVastuNaksh reserves the right to verify the identity of any person making such requests before taking action.

Nothing in this Privacy Policy shall require AstroVastuNaksh to delete, modify, restrict, or disclose information where retention, processing, or non-disclosure is permitted or required under applicable law.

  1. SECURITY INCIDENTS AND DATA BREACHES

While AstroVastuNaksh implements commercially reasonable administrative, technical, organizational, and security safeguards, no website, platform, software application, server, communication network, storage system, or internet-based service can guarantee absolute security.

Users acknowledge that:

  • Electronic communications may be vulnerable to interruption, interception, loss, corruption, delay, or unauthorized access.
  • Security incidents may occur despite reasonable precautions.
  • Absolute protection against all cyber threats cannot be guaranteed.

In the event AstroVastuNaksh becomes aware of a security incident, unauthorized access event, data breach, cybersecurity event, or other incident affecting personal information, AstroVastuNaksh may take such measures as it considers appropriate under the circumstances, including:

  • Investigation of the incident;
  • Containment and remediation efforts;
  • Security improvements;
  • Cooperation with relevant authorities;
  • Notification of affected individuals where required by applicable law;
  • Compliance with statutory reporting obligations.

The timing, content, method, scope, and recipients of any notification shall be determined by AstroVastuNaksh having regard to the nature of the incident, operational considerations, legal obligations, security requirements, and applicable law.

Nothing in this Privacy Policy shall be interpreted as creating a contractual obligation to provide notification beyond what is required by applicable law.

 

24. USER RESPONSIBILITY FOR THIRD-PARTY INFORMATION

Users acknowledge that certain services offered by AstroVastuNaksh may require information relating to spouses, family members, occupants, tenants, employees, business associates, property owners, property occupants, customers, or other third parties.

Where a user submits, uploads, shares, transmits, discloses, or otherwise provides any information relating to a third party, including but not limited to:

  • Names
  • Contact information
  • Dates of birth
  • Birth times
  • Birth places
  • Photographs
  • Videos
  • Property layouts
  • Floor plans
  • Site information
  • Personal details
  • Documents
  • Records
  • Other information

the user represents and warrants that:

  • The user possesses the necessary authority, consent, permission, authorization, or lawful basis to provide such information to AstroVastuNaksh;
  • Submission of such information does not violate any applicable law, contractual obligation, privacy right, confidentiality obligation, intellectual property right, or third-party right;
  • The information has been provided voluntarily and lawfully.

AstroVastuNaksh shall be entitled to rely upon the user’s representations regarding authority and consent.

Users shall remain solely responsible for obtaining any required permissions, consents, approvals, authorizations, or legal basis before submitting third-party information.

AstroVastuNaksh reserves the right to refuse, restrict, remove, delete, or decline to process any information where it reasonably believes that the user lacks authority to provide such information or where processing may expose AstroVastuNaksh to legal, regulatory, security, privacy, reputational, or operational risks.

Users agree to indemnify and hold harmless AstroVastuNaksh, its proprietor, employees, consultants, contractors, representatives, and affiliates from and against any claims, complaints, disputes, losses, damages, liabilities, penalties, costs, or expenses arising from the user’s submission of unauthorized, inaccurate, unlawful, misleading, or improperly obtained third-party information.

 

25. Important Consumer Complaint Protection

Users may opt out of promotional communications at any time. However, transactional, service-related, account-related, compliance-related, support-related, and legally required communications may continue where reasonably necessary.

This prevents someone from saying:

“I unsubscribed, therefore you cannot send me my consultation report.”

 

26. Marketing Team Contact Permission

By submitting forms, requesting services, downloading resources, registering accounts, participating in assessments, using calculators, subscribing to newsletters, or otherwise interacting with AstroVastuNaksh, users consent to being contacted by AstroVastuNaksh, its employees, consultants, representatives, customer-support personnel, sales personnel, or authorized service providers through email, telephone, WhatsApp, SMS, or other communication channels regarding:

  • Requested services;
  • Consultation opportunities;
  • Follow-ups;
  • Educational content;
  • Product information;
  • Promotional offers;
  • Customer support;
  • Account administration;
  • Business communications.

This is one of the most valuable additions you can make.

  1. CHANGES TO THIS PRIVACY POLICY

AstroVastuNaksh reserves the right to update, amend, modify, replace, or revise this Privacy Policy at any time.

Updated versions shall become effective upon publication on the website unless otherwise specified.

Continued use of the website after publication of revised versions constitutes acceptance of such revisions.

  1. CONTACT INFORMATION

For privacy-related requests, questions, concerns, complaints, data-access requests, correction requests, consent-withdrawal requests, or account-deletion requests, users may contact:

AstroVastuNaksh
A proprietorship operated by Navin Kumar Sharma

Support Email:
info@astrovastunaksh.com

Business Correspondence Address:
Garden View
440, S.C.Rd. Bataitala
Howrah, West Bengal
India

  1. EFFECTIVE DATE

This Privacy Policy shall become effective on the date published on the website and shall remain in force until amended, replaced, or withdrawn by AstroVastuNaksh.